Boiler Installation and Service Reviews

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Based on 64 reviews
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Based on 64 reviews

Customer satisfaction is our main focus at Ignite My Boiler. Don’t just take our word for it – read what our happy customers have to say about our exceptional boiler services in London and beyond.

We take pride in providing reliable, efficient, and professional heating Boiler installation, replacement and service solutions for all your heating needs.

See our customer reviews to see why Ignite My Boiler is the trusted choice for boiler installation, replacement and servicing.

The team were very professional and courteous, and completed the work on time. Special praise for Ray + team and Pritesh!
Simon Marks
Always responsive...absolutely excellent service. Pritesh has installed boilers for my family at two locations, and maintains them whenever the need arises. He's always available on the end of the phone, and you can't go wrong working with him.
Gareth Evans
A professional, polite service, highly recommend
Hannah Knight
Great same day service to get my elderly father-in-law’s brokenboiler back up and running during the recent cold snap
Celia Webster
very good service- reliable and helpful and polite
Soulla Georgiou
Pritish and his team installed our Vaillant boiler in 2017 and have been a pleasure to deal with since. They are professional and polite, and they always do a great job servicing our boiler. I can highly recommend them.
Catherine Yang
Boiler serviced ordered online. Pritesh was very professional and checked not only the boiler but also heating, cooker in the flat. He also recommended us to install a carbon monoxide alarm for the rental flat. Not only did he finished his job ordered, but also suggested a few more things we can do to improve the performance of the heating. Very professional and would recommend to others.
Ignite my Boiler has taken over the servicing of my Vaillant ecoTEK boiler. I also want to upgrade the heating controls from an old mechanical thermostat and control unit to a smart heating and hot water control system.Pritesh recommended the Hive Smart Active Heating consisting of a wireless smart thermostat, receiver and hub to enable remote use. He was very knowledgeable, precise and confident with his recommendation.The engineer Amrik arrived on time and was polite, courteous and tidy. He efficiently serviced and fitted the smart heating controls. He was also very familiar with using smart heating systems and gave good insights into how best to make use of them. One short call with Hive support service, who I would also recommend, to confirm end to end connectivity.I highly recommend Ignite and My Boiler.
Amrik arrived exactly on time, was polite and helpful with moving things around for access. He duly carried out his checks and I felt that he was very professional.
Lara Nyman
Pritesh and his team are professional and an absolute pleasure to deal with - they are helpful responsive tidy and above attend on time - highly recommend
Tau Musarurwa
Ignite My Boiler recently replaced my old boiler with a new Combi boiler, and I couldn't be more pleased. From the initial consultation to the final installation, the team at Ignite My Boiler was professional, knowledgeable, and always available to answer any questions I had.The installation was quick and easy, with little disruption to my daily routine. The team took great care to keep my home clean and tidy throughout the process, and they were always willing to go the extra mile to ensure that I was completely satisfied with the work.One of the things I liked best about Ignite My Boiler was their attention to detail. They took the time to explain the various features and benefits of my new Combi boiler, and they double-checked that I understood how to use it before leaving. They also provided me with detailed maintenance instructions and signed me up for their service plan, both of which I found extremely helpful.In addition to the installation, I was pleased with Ignite My Boiler's reasonable pricing. They worked with me to find a solution that fit within my budget, and they were always honest about the project's costs.They were always available to answer any questions or concerns I had, and they even followed up a few weeks later to make sure everything was still going well.Overall, I would strongly recommend Ignite My Boiler to anyone in need of a new boiler installation. Their professional work ethic, attention to detail, and affordable pricing make them an excellent choice for anyone looking for a reliable boiler installation company.
Philip Tomlin
Amrik was courteous and professional, and did a good tidy job
Costas Los
Have used Pritesh before and always provides prompt, efficient, and reliable service in accordance with quotation provided for our boiler heating system.
Amrik carried out a boiler service for me today. Very professional. Phoned me 10mins before arriving and did a thorough job. No short cuts or rushing. Highly recommended company. Have used this company previously as well and will do in the future too.
Standy Collins
Andy Conway
I’ve used Pritesh for all my heating concerns for a long, long time and now use the full Ignite team.As well as being fantastically competent and trustworthy, they never let you down and if you have an emergency they will sort it out for you. Wherever, whenever.Couldn’t recommend them highly enough.
Isobel Akenhead
My ancient heat-only boiler was declared unsafe during a routine check just two weeks ago, so I decided what I needed was a new combi installed (effectively a whole new system, also removing the hot water tank, and also the gravity-fed system in the loft). Pritesh and his team almost seemed too good to be true: they could do it in just 2 days, and quicker than anyone else who quoted, and at a reasonable price. So I paid the deposit, and then... cue a weekend re-reading all their reviews, worrying they must be fakes and that I'd secretly been scammed - haha. But I had zero reason to worry - a few days later they turned up and did a *brilliant* job installing the fab new boiler (and it was actually a bit less than 2 full days, plus we had hot water after 1 day). Just little things made the difference too, like explaining what they were doing, tidying tools away so my small child and cats couldn't injure themselves; showing me how to work the boiler, re-wiring my Hive into a more sensible location, sorting the warranty for me, generally being considerate and thoughtful - that made all the difference. I would recommend them wholeheartedly.
Fatma Ab
Thank you to Pritesh and Amrik for their prompt response to our plumbing issue, which was quickly resolved! Great service and all round happy 👌🏼
Lisa Byrne
Used Pritesh and Amrik twice now and both times very happy with their professionalism
Sasha Jelic
We've been customers of Ignite for many years. We've always been impressed with their professional standards and quality of work and have no hesitation in recommending them to anyone.
Nicole Sharp
Excellent ! Thank you
Giuseppe Sollo
Kari Koonin
Excellent service: prompt, courteous and super tidy. Reasonable prices too.
Adele Treger
Alex Mitchell
A professional and well handeld job from start to finish - just when we really needed a new boiler.
Jenny Lea
Rosy Parker
I was so impressed with this company and would highly recommend them! I had a new combi boiler fitted in a day which pritesh and his colleague fitted perfectly and everything was left clean once the job was finished. The water temp and pressure is now better than ever and they didn't try to make me have anything done that wasn't necessary, unlike some other companies tried to do. Pritesh is a great bloke, polite, friendly and dependable and I will always use them in the future for as long as they are still trading. The other guy was right, who needs british gas when you've got it ignite. Feeling lucky they were recommended to me!
Dipti Shah
Mr. Patel is an experienced professional and offered precise information from the moment we contacted him about the heating / shower problem. Once we had decided on the work that we need, he provided precise costs carried out the installation in an organised, clean manner. He has been prompt in dealing with any queries since. I can gladly recommend his services
Ashrof Ahmed
Great service, installed my boiler with no issues at all, very efficient and professional, customer service was great highly recommend them thank you guys.
Who needs British Gas when you’ve got Ignite My Boiler. Rather than sell me a lie and steal my money Ignite My Boiler we’re honest in letting me know my 12 year system needed upgrading. We’ve now got heating and hot water like we’ve never had before and the pipe work is a work of Art! I couldn’t recommend them more for quality!!! We sleep easy knowing we’re under warranty. Thank you Ignite My Boiler!
Israel Begh
Pritesh and his team have done an exceptional Job at my new property, the whole central heating system was stripped and replaced with all new copper pipes, radiators, boiler, cylinder and other miscellaneous work around the propery all using Vaillant branded equipment, the quality of work is 10/10. A punctual, tidy trustworthy and honest company. Highly Recommend!
Daksha Patel
I cannot recommend this company enough. Very efficient, professional and good value. Engineer installed a new Valiant Boiler & Smart Thermostat. Arrived on time and was very clean and tidy throughout the install. Engineer took the time to explain basic functions on the boiler & control, which was really helpful and also help set up my warranty. I was recommended by my neighbour, who commented on the companies quick response times and ‘after sales service.’ So hard to find good trades these days. Thank you very much
I can thoroughly recommend "Ignite My Boiler ".Pritesh provides an extremely professional and efficient service that I cannot fault.
Adam Silver
An extremely professional service. Pretesh responded quickly to my initial query and turned up for three appointment promptly. He was very thorough and efficient. Would definitely recommend and use again.
Ignite were great to deal with - prompt and very tidy.
Shaun Hart
Pritesh provides an excellent and professional serice and highly recommend him
Bruce Mackay
Really professional, and nice people to have in the house
H Kiamil
Superb service from Pritesh. Have used him for years. He has installed a boiler at my old flat and he and his team did the whole heating system at my current house. His prices are very fair and he is completely reliable. Highly recommend!
Richard Cox
David Feldman
Super friendly and happy to explain any issues, share options and find a fix that works for you. Will always try and keep the cost down.
Pri Patel
We used Pritesh and his amazing team to install a new Vaillant boiler, new radiators and a water underfloor heating system in our newly refurbished home. The level of service provided was excellent and I would highly recommend him. From start to finish, everything was explained and works were carried out promptly. We were advised about cost effective solutions and always given options.We have been using Pritesh for years and have always recommended him to others because of the high level of service that he continuously provides. Pritesh is highly skilled and very knowledgeable as well as professional.
Joleigh Wynter
Excellent service from start to finish, great communication and the team definitely went the extra mile to get our heating back working as quickly as possible. Such a Friendly team! Would definitely recommend! Thank you
Pritesh sorted out a problem with my hive central heating quickly and logically...and not only saved me hundreds of pounds, I also now have heating and hot water again! I am delighted to recommend him!
Bharat Mehta
Arrived on time, friendly and efficient!
Pritesh has serviced and repaired boilers etc for a number of years. Reliable and effective . I would recommend him.
Dasna Ravji
Great service as usual from Pritesh. Been using his services for many years now due to the great timely work, honesty and great service no matter the time of day.
Anita Jeffery
Friendly, prompt and efficient!
laura matthews
Helped me over the phone on bank holiday with my boiler, thanks so much for the assistance, saved my life!
Carol Boulter
Pritesh came highly recommended, and has been on hand for several emergencies over the last year or so, where he's always been able to help very promptly and efficiently, whether with our boiler or radiators. Advice given is always clear and easy to understand. The work is always done to a high standard, and with a great smile.
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