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Boiler not working

In our Boiler Not Working section, we help you diagnose and resolve common boiler failures. From no heating to hot water issues, we provide step-by-step guides to get your system back up and running. Follow our expert advice to restore warmth and comfort in your home.

Boiler Not Working?
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Boiler Not Working?

Boiler Issue, Boiler not working

Boiler Not Working?

July 12th, 2023|Boiler Issue, Boiler not working|

Learn how to troubleshoot common boiler issues to ensure efficient heating and discover DIY fixes and when to call a Gas Safe engineer.

Ignite my Boiler is a specialist boiler installation company based in North London and serving the local community since 2009.

SENSA SERVICES LTD T/A Ignite My Boiler | Registered address: 10 Station Road, Cuffley, Potters Bar, Hertfordshire, EN6 4HT | COMPANY No: 06786628
Registered as a Ltd company in: England and Wales or Scotland, Incorporated in: January 2009 | Email Address: info@ignitemyboiler.co.uk | VAT reg no: 260713131 | © Copyright 2020 – 2025 | IgniteMyBoiler| All Rights Reserved

Zakiya Bishton

Ignite my Boiler are absolutely brilliant - I've used them a few times and every time they are professional, reliable and super friendly. They always quickly identify the problem, explain everything clearly and complete the work to a really high standard.

Jessie Rowland

Straightforward booking process, they made sure I was happy with everything before proceeding. Price quoted was price paid. Amric was punctual, friendly, got on with the job, answered all my questions throughout and at the end. Cleared everything away when finished. It all felt very stress free so overall very happy with the team and the service from beginning to end.

Mervyn

We have been impressed by the professionalism of Pritesh. Their engineer, Amrik, is punctual, clear and crisp in his explanations, and courteous.

Norman Lindsay

John Lawrenson

Company and personnel are professional and user-friendly. Everything is set out regarding scope, costs etc to so no hidden extras. Engineer who attended was friendly, punctual and polite, and tidied up after himself. I would use this company again. Good job

Jon Sheeting

Quick, tidy and reassuring throughout. They sorted our boiler issue before the weekend, explained the options clearly, and left everything spotless. Not perfect, but very nearly. Would happily use them again for future heating troubles.

David Goldsmith

Ignite have handled my boiler servicing for years. Reliable, friendly and reasonable!

Judith Avraham

excellent service. very professional, sorted my heating, my boiler, timer and thermostat. Heating working now as required. Highly recommend

Russell Mishcon

I have always found this company very professional and excellent value whether for my home or tenanted property I would highly recommend them for both repair and servicing.

dannyanddot heymann

We had Amrik who sorted out our under heating very promptly, polite and knowledgeable.

Samantha Glynne

Great service, efficient and polite.

Ari Boyd

Used Pritesh and Amrik many times over the years. Great guys. Highly recommend

Cleaner London

Amrik and P are great, know what they're doing and are dependable. 5 star recommendation.

Edward Hall

The technician who turned up was polite and punctual and carried out the task to my satisfaction

Mary Crowdy

The engineer was Amrik. He arrived on time and did a great job on servicing my boiler and water tank. He was very informative and friendly. I have had issues with the radiator in my bathroom that has never heated properly even after I used another company in the past to do this work and it now works perfectly. I would definitely recommend this company.

Hamendra Patel

Thank you to Pritesh and his team A special mention for Amrik too They fitted a new boiler at Mums home and did a lovely clean and courteous job Well done and my mum was very happy They have also done several jobs for me and appreciate Pritesh’s honesty and not just charging for work that is not needed Super Guys Highly Recommend by me Dr Hamendra Patel

Tony Moss

Solved the problem the other plumber couldn't, within minutes. Friendly, knowledgeable and reliable.

joan mushin

Recently had the boiler serviced by young technician James. He was punctual, , efficient and polite. He also did a good job. Thank you Pritash for your help.

Kat Malshinger

Thanks Pritesh for arranging gas safety certificate and boiler service for my mum’s new home. Great service and all completed in good time.

Caroline Eggleston

Great service. Worked really hard and left everything clean and tidy

Loltaru Brown

Fast, friendly and thorough service. Highly recommended as an efficient and reliable company. Will definately be using this company again.

SHARKO FEENZ

Excellent service- the technician arrived promptly and called before he arrived. He was extremely competent and managed our heating issues perfectly. Highly recommend!

normrev

Very good boiler service by Amrik, on time, friendly, knowledgeable and efficient.

gilly pfeffer

Brilliant service as always

John Domenech

Pritesh is a very talented tradesman who has years of experience behind him offering an outstanding service to his customers. I can highly recommend this company to anyone looking for building work done to their property at a reasonable price and high quality.

Philippa Ross

Fantastic service. Super friendly and great advice. Fitted a new shower pump swiftly and with no mess. Really impressed. Amrik the engineer was very helpful. Will definitely use the company again.

Karen Thomas

I recently had a new boiler installed by Ignite and I couldn’t be happier with the service I received. From start to finish, the entire process was smooth, professional, and efficient. What impressed me the most was their attention to detail and commitment to ensuring that everything was done to the highest standard. I would highly recommend Ignite to anyone in need of a boiler installation. Their expertise, professionalism, and customer-focused approach are truly commendable. Thank you for a job well done!

Jeff Bromley

Great work and I would highly recommend them.

Fabio A P C

The team were very professional and courteous, and completed the work on time. Special praise for Ray + team and Pritesh!

Simon Marks

Always responsive...absolutely excellent service. Pritesh has installed boilers for my family at two locations, and maintains them whenever the need arises. He's always available on the end of the phone, and you can't go wrong working with him.

Gareth Evans

A professional, polite service, highly recommend

Hannah Knight

Great same day service to get my elderly father-in-law’s broken boiler back up and running during the recent cold snap

Celia Webster

very good service- reliable and helpful and polite

Soulla Georgiou

Pritish and his team installed our Vaillant boiler in 2017 and have been a pleasure to deal with since. They are professional and polite, and they always do a great job servicing our boiler. I can highly recommend them.

Catherine Yang

Boiler serviced ordered online. Pritesh was very professional and checked not only the boiler but also heating, cooker in the flat. He also recommended us to install a carbon monoxide alarm for the rental flat. Not only did he finished his job ordered, but also suggested a few more things we can do to improve the performance of the heating. Very professional and would recommend to others.

Mark

Ignite my Boiler has taken over the servicing of my Vaillant ecoTEK boiler. I also want to upgrade the heating controls from an old mechanical thermostat and control unit to a smart heating and hot water control system. Pritesh recommended the Hive Smart Active Heating consisting of a wireless smart thermostat, receiver and hub to enable remote use. He was very knowledgeable, precise and confident with his recommendation. The engineer Amrik arrived on time and was polite, courteous and tidy. He efficiently serviced and fitted the smart heating controls. He was also very familiar with using smart heating systems and gave good insights into how best to make use of them. One short call with Hive support service, who I would also recommend, to confirm end to end connectivity. I highly recommend Ignite and My Boiler.

Modhusree Dey Ghatak

Amrik arrived exactly on time, was polite and helpful with moving things around for access. He duly carried out his checks and I felt that he was very professional.

Lara Nyman

Pritesh and his team are professional and an absolute pleasure to deal with - they are helpful responsive tidy and above attend on time - highly recommend

Philip Tomlin

Amrik was courteous and professional, and did a good tidy job

Costas Los

Have used Pritesh before and always provides prompt, efficient, and reliable service in accordance with quotation provided for our boiler heating system.

Sales WebDigitalMediaGroup

Amrik carried out a boiler service for me today. Very professional. Phoned me 10mins before arriving and did a thorough job. No short cuts or rushing. Highly recommended company. Have used this company previously as well and will do in the future too.

Standy Collins

Andy Conway

I’ve used Pritesh for all my heating concerns for a long, long time and now use the full Ignite team. As well as being fantastically competent and trustworthy, they never let you down and if you have an emergency they will sort it out for you. Wherever, whenever. Couldn’t recommend them highly enough.

Isobel Akenhead

My ancient heat-only boiler was declared unsafe during a routine check just two weeks ago, so I decided what I needed was a new combi installed (effectively a whole new system, also removing the hot water tank, and also the gravity-fed system in the loft). Pritesh and his team almost seemed too good to be true: they could do it in just 2 days, and quicker than anyone else who quoted, and at a reasonable price. So I paid the deposit, and then... cue a weekend re-reading all their reviews, worrying they must be fakes and that I'd secretly been scammed - haha. But I had zero reason to worry - a few days later they turned up and did a *brilliant* job installing the fab new boiler (and it was actually a bit less than 2 full days, plus we had hot water after 1 day). Just little things made the difference too, like explaining what they were doing, tidying tools away so my small child and cats couldn't injure themselves; showing me how to work the boiler, re-wiring my Hive into a more sensible location, sorting the warranty for me, generally being considerate and thoughtful - that made all the difference. I would recommend them wholeheartedly.

Fatma Ab

Thank you to Pritesh and Amrik for their prompt response to our plumbing issue, which was quickly resolved! Great service and all round happy 👌🏼

Lisa Byrne

Used Pritesh and Amrik twice now and both times very happy with their professionalism

Sasha Jelic

We've been customers of Ignite for many years. We've always been impressed with their professional standards and quality of work and have no hesitation in recommending them to anyone.

Nicole Sharp

Excellent ! Thank you

Giuseppe Sollo

Kari Koonin

Excellent service: prompt, courteous and super tidy. Reasonable prices too.